Discount Dental Plan FAQ's

Q: Are there any exclusions or limitations in the dental discount program?

A: No – with the exception of 2 cleanings per year (depending on the provider) you may visit your dentist as often as you choose. You simply pay the participating dentist for services performed, at the time services are rendered. Check with your provider directly for any limitations.

Q: Who is eligible for this card if I purchase a family plan?

A: Any family member living in your house hold may use this discount card, providing the information was given when applying for the program.

Q: Is this an insurance plan?

A: No, discount programs are not insurance plans. The discount programs provide members with discounted prices on a wide range of dental procedures and products. Members pay the pre- negotiated discounted price at the time services are rendered or received.

Q: There is no provider close to a member’s home. What should the member do?

A: While some zipcode areas may have a limited number of providers, this is very rare. There are usually providers within a 50-mile radius of a zip code. If your provider is not listed, you can can request them by emailing info@sele-dent.com. The program administrator will contact the provider with information on how to apply to participate in the program. Because of the application and credentialing process, it may take 6-12 weeks before a provider is added to the network. Not all providers will agree to accept the discounted fees required by the program.

Q: Can members use the discount programs even if they already have insurance?

A: Members just need to go to a participating provider, show their membership card, pay the discounted fees at the time of service and ask for a copy of the bill. Then, file the claim with the insurance company to be reimbursed by them. This reduces the members’ out-of-pocket expenses and stretches their dollar so they reach their maximums more slowly. Members may also use the discount programs for services not covered by their insurance plan. For example, many people have medical insurance, but do not have dental and vision coverage. Please remember that the discount programs are not insurance and may offer discounts on many services not included in traditional indemnity plans.

Q: Can a member include dependents in the plan?

A: Yes, one of the wonderful features of this discount program is that a member’s entire household can receive the savings, even children living at college! Please remember to contact Sele-Dent and to confirm they enrolled members on your plan.